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A great look at the way in which Microsoft used to operate, and about how that has changed. Has a tipping point been reached? Is Apple about to massively expand it’s market share now that old MS crowd is getting increasingly dissatisfied?
Successful Web Analytics Approaches by Avinash Kaushik
Excellent. Everything you need to know on how to really start __thinking about analytics. Well worth watching.
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Google Analytics - Rules for Revolutionaries
Excellent presentation that I highly recommend watching.
A good review by Jakob Nielson on 56 different intranets. Bit old, but still interesting.
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Well worth a read through.
“The biggest problem: what users say in a focus group rarely matches what they do in a real-life setting. Users’ opinions about a site or product are very rarely consistent with how they behave when they actually interact with it.”
A very interesting article looking at the idea of a virtual ‘cloud’ telephone identity for the poor users in the developing world. Great idea with a tremendous amount of potential.
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